At the Australian Injury Helpline it is our mission to ensure injured people in Australia have access to independent and impartial injury claim information and honest advice.

We aim to make sure injured Australians or visitors to Australia who suffer an injury and use our services are well informed, fully supported and treated with respect by an independent organisation and supporting legal organisations.

As an independent organisation we have your best interest at heart as we are in fully support of the injured worker or injured road accident victim. Call 1300 851 168 for free information, forms and advice. Our services are free of charge.

Be aware of your rights with practical information and advice

We understand the importance of compensation and how it can help you rehabilitate and get your life back on track the best you can. The purpose of compensation is to reimburse you for expenses and losses resulting from your injury.

You may also be awarded compensation for your pain and suffering, and future economic losses if there has been a breached duty of care. The right information may put you in a much better position.

Many of the people who come to us are unaware of their compensation entitlements and legal rights to compensation. We provide information and our services are completely free of charge. Our services include:

• Free information for workers and road accident victims
• Fact sheets and call back service
• Free forms and assistance with forms
• Free case review
• Arranging free legal advice
• Free Find Me a Lawyer service

We are also very aware of how lawyers and insurance companies operate in Australia. Both lawyers and insurers have their own agenda and may act in their own interest. Finding a good lawyer with the right expertise and good ethics who will get the best possible result for you is a good reason to contact the Australian Injury Helpline. Our Find Me a Lawyer service will connect you with the right legal expertise if required.

We take pride in selecting only the best lawyers to whom we refer cases. We have strict criteria to make sure appropriate support is given.

Remember strict time limits apply

Injury claims must be lodged within a given time frame. These time limits vary from State or Territory. It is important to seek information and advice as soon as possible following your accident. Contact us or call 1300 851 168.

Never sign or accept any offer

Discuss your accident and injuries with an independent organisation BEFORE:

• Making an injury claim
• Going to a lawyer
• Dealing with an insurance company

Once you have signed or accepted an offer, you may be signing away any further and future rights to compensation. This is why it is a good idea to get a second opinion first.